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FAC Suite
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Features

An assistant that knows your business, and can act in it.

Most AI tools sit beside your systems and give advice. FAC Suite puts the assistant inside the ERP your team already uses: it reads the same records they do, under their own permissions, and — with your approval — changes them. FAC Chat installs on your own Frappe or ERPNext site; FAC Cloud is the hosted service it connects to. Every change is made in your site, by the person who asked for it.

Install free See the plans

Approval

Raise a purchase order to Sundaram Steel for the shortfall on WO-0088.

The work order is 4.2 t short. I have drafted the order and need you to confirm it.

Create Purchase Order — Sundaram Steel, 4.2 t, ₹3,15,000

Nothing is written until you say so — that is the default, not a setting to remember.

Ask, and get real answers

Answers from your ERP

Ask in plain language and the assistant reads the actual records — customers, invoices, stock, projects — and answers from them. Your tables are queried live, never copied into a separate index.

Ask

How much SKU-1234 have we got, across every warehouse?

508 in total, 96 of them already reserved.

  • Bangalore41284 reserved
  • Pune9612 reserved
  • Chennai0none

Queried live from your own warehouses. Nothing is copied into a separate index.

Let it do the work

Approval is the default, not a setting

A tool that has never been approved is asked about, not allowed. You see exactly what it intends to do before anything is written, and you can grant a tool standing permission once you trust it.

Approval

Raise a purchase order to Sundaram Steel for the shortfall on WO-0088.

The work order is 4.2 t short. I have drafted the order and need you to confirm it.

Create Purchase Order — Sundaram Steel, 4.2 t, ₹3,15,000

Nothing is written until you say so — that is the default, not a setting to remember.

Let it do the work

Plans multi-step work

Ask for something substantial and it writes out the steps first, then works through them where you can watch.

Plan

Close the month for the Bangalore entity.

  • 1. Reconcile bank entriesDone12 matched
  • 2. Post depreciationDone4 assets
  • 3. Draft the closing entryWaitingneeds approval

The steps are written out before any of them runs, and you watch them land.

Stay in control

Your permissions still apply

Every action runs as the signed-in user, through a token scoped to that one person. It can only see and do what they could already see and do. There is no shared service account reading everything.

Permissions

Show me the purchase ledger for March.

You do not have read access to Purchase Invoice, so I cannot open it.

It runs as you, through a token scoped to you. There is no shared service account.

Stay in control

Your audit log, in your database

Every tool call is written to an audit record on your own site. The trail belongs to you and we cannot alter it.

Audit log

Written to an audit record on your own site, under a person's name, not ours.

Run it across a team

You cannot overspend

There is no bill at the end of the month for usage you didn't plan. When the allowance runs out the assistant stops until you top up, and prepaid credits you have bought are never taken away.

This month

  • Priya1,240credits
  • Raj860credits
  • Remaining7,900of 10,000

When the allowance runs out the assistant stops until you top up. There is no overage charge.

Everything else it does

One line each, so the six above keep the room. Nothing here is smaller than what is above it — it is just less likely to be the reason you came.

Knowledge base Upload the documents your business runs on: policies, procedures, contracts, manuals. The assistant answers from them and cites what it used. They are stored and indexed on FAC Cloud so it can search them.
Ask, and get real answers.
Standing context for the whole team Write down how your business works once — the entities, the house style, the things everyone has to know — and every member gets it, without each person re-explaining.
Ask, and get real answers.
Long-term memory It remembers the things about you that stay true — how you like reports laid out, which entity you work in — so you stop repeating yourself.
Ask, and get real answers.
Reads the screen you are on Ask about "this invoice" and it knows which one, because it can see the document open in front of you rather than making you name it.
Ask, and get real answers.
It asks when it isn't sure Rather than assuming which customer or which date you meant, it stops and asks, then carries on with your answer.
Ask, and get real answers.
Creates and updates documents Sales orders, invoices, tasks, leads — it fills them in and submits them, inside your existing permissions and workflows.
Let it do the work.
Works in the page you have open It can move around your Desk and read the form in front of you — the field values, the child tables, whether the document is saved — in your own logged-in browser tab. Nothing is driven by a robot browser somewhere else. It reads the page; the writing goes through the same approval as everything else.
Let it do the work.
Photographs and scans still work Attach a photographed invoice or a scanned document and the assistant reads it. Text-bearing files have their text extracted on your own site. An image is sent as an image, which means the picture reaches FAC Cloud and the model provider along with your question — the security page says so plainly.
Let it do the work.
Workflows Turn a repetitive multi-step job into something that runs on a schedule or a trigger, without anyone remembering to start it. Five ready-made ones ship with it, including collections chasing, low-stock reordering and a monthly financial snapshot.
Let it do the work.
Build an agent by describing it Explain the automation the way you'd explain it to a colleague and the assistant builds the workflow for you — or draw it yourself in the visual builder.
Let it do the work.
Per-person credit limits Cap what any one member can spend in a month, so a single enthusiastic user can't drain the team's allowance.
Run it across a team.
Usage you can actually see Where credits went, by person, by model, by day — with the running balance in the header as people work.
Run it across a team.
Industry packs Switch on a set of ready-written prompts and background guidance for your industry — manufacturing, retail and distribution, services, healthcare, construction, education. They give the assistant know-how rather than new abilities, and nothing is installed on your site.
Run it across a team.
The right model, chosen for you Powerful models are slower and cost more. Ask for something simple and it routes to a fast one; ask for something hard and it steps up. If a provider is down it falls back to another and tells you, rather than losing your answer.
Run it across a team.
Conversations stay with you Your chat history is kept in your own database. We do not store conversation transcripts on our servers.
Stay in control.
We don't train on your data Your records and documents are never used to train models — ours or anyone else's.
Stay in control.
We say what we hold Some things do reach FAC Cloud to make the assistant work, and the security page lists them plainly — what is stored, for how long, and what never moves at all.
Stay in control.
Data rights built in Export, correction and erasure requests are supported end to end, with a named contact for privacy complaints.
Stay in control.
Your own AI client Publish your Frappe or ERPNext site as an MCP server and point Claude Desktop, Cursor or any MCP client at it.
Or keep everything in-house.
Your own model key You bring the model and pay whoever provides it. There is no subscription and no account with us.
Or keep everything in-house.
The same tools, the same permissions It exposes the same permission-filtered tools the hosted assistant uses. It is not a cut-down version.
Or keep everything in-house.

The rest of the answer

What you can build on, what we hold, and what it costs.

Build on it

Everything FAC Cloud does is reachable from your own code through our Python SDK — streaming chat, the knowledge base, workflows, usage and billing. Your ERP tools come from FAC Chat on your own site, so the SDK sees exactly what the chat client sees. See the SDK.

What we store

Your ERP is read live and never copied, and your conversations stay in your own database. Uploaded documents, memories and workflow history are held by FAC Cloud. The full account is on the security page.

What it costs

Every plan includes a monthly credit allowance, and credits are consumed by what you actually ask for. See the plans, or talk to us about what your team needs.

Put it in front of your team

FAC Chat installs on your own Frappe or ERPNext site from the Frappe Cloud marketplace. The free plan needs no card, and the source is open.

Install free Talk to us

See what it costs · Read the source.

Talk to us about your ERP

How should we get in touch?

Monday to Friday, 9:30 am to 6:30 pm IST.